GENERATE NEW BUSINESS: The greatest form of advertisement is word of mouth. Do you provide a service that comes highly recommended by your clients? Increasing your business can be as simple as reaching out to the clients that you already have. Here are a few ways to grow your business from the inside, out: •   Survey your past clients to find out how you can improve your services. •   Ask past clients to provide testimonials on the quality of your service to help you market to new business. •   Ask your clients if they would be willing to recommend you to their friends and family. INCREASE YOUR PROFITS: Royal Caribbean offers several opportunities to increase your sales for 2011. Your clients are looking for their cruise to be the total package, so why not give that to them. We provide extended travel options, land excursions and personalized amenities that will not only make your clients smile, but will also help you to increase your commission. ChoiceAir ChoiceAir is a great option for your clients. With ChoiceAir, guests can book their air transportation to and from their cruise with flexibility. Guests can choose their preferred airline, specific itineraries, seat assignments and shop for the best prices among nearly all published fares. Your clients need not worry about flight changes or delays as we offer a fully staffed ChoiceAir support desk to assist with all travel concerns. How does ChoiceAir add up for you? •   Competitive Fares – Access to all scheduled published airfares plus great contracted fares •   ChoiceAir Specials - From selected cities and sailings •   Emergency Travel Assistance – Safeguards your clients against weather related airline flight interruptions •   Personalized Listings - All flights displayed by ChoiceAir are compatible with our sailings •   Breadth of Flight Options – First-class, Business and Coach, One-Way, Roundtrip or Multi-Destination Experience a 96%* retention rate on those bookings with ChoiceAir attached *Average rate Which ChoiceAir Option is best for you? ChoiceAir Specials CruiseTours Our cruisetours offer the best of land and sea vacations by combining your Alaska, Europe, or Australia/New Zealand cruise with an exciting land tour adventure. Encourage your clients to explore Alaska, Europe, and Australia/New Zealand on a cruisetour and see your dollars increase. Cruisetours are 100% escorted by expert Tour Guides and have been designed to maximize time spent sightseeing on many of the inclusive tours, as well as give guests the opportunity to explore on their own. We offer twenty-one cruisetour packages to Alaska, four cruisetour packages to Europe, and three cruisetour packages to Australia/New Zealand. In addition to a cruise vacation, the land portion of the cruisetour includes accommodations in some of the finest hotels in Alaska, 4 and 5 star hotel properties in Europe, and Australia/New Zealand; as well as many inclusive activities. How does a Cruisetour add up for you? •   Adding a Cruisetour to an Alaska cruise can increase commission by 65%* •   Adding a Cruisetour to a European cruise can increase commission by 115%* *Based on double occupancy at 15%               ©2011 Royal Caribbean Cruises Ltd. Ships registered in the Bahamas. *Brilliance of the Seas® is operated by RCL (UK) Ltd., a subsidiary of Royal Caribbean Cruises Ltd.